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Frequently Asked Questions

Short answers to the questions Indonesian SMEs and halal facilitators ask us most.

What is SJPH and why do SMEs need it?

SJPH (Halal Product Assurance System) is the mandatory document that demonstrates an SME's production process meets halal principles. It is the prerequisite for BPJPH halal certification, which becomes compulsory on 17 October 2026. Without SJPH, an SME cannot apply for certification.

Are the generated documents recognized by BPJPH?

Yes. The document format follows BPJPH Decree No. 57 of 2022 to the letter — all 17 annexes, page structure, and layout match the official template. Our PDF output is checked against the official BPJPH sample at 1:1 fidelity.

How long does it take to generate a document?

After you enter your SME information and ingredient list, click "Generate Document" — the official PDF is ready in roughly 4 seconds. Traditional consultant workflows usually take 2-4 weeks.

How is this different from a halal consultant?

Halal consultants typically charge Rp 2-5 million per document and need 2-4 weeks of back-and-forth. Our service is automated, instant, and free during beta. Consultants remain valuable for complex cases; dokumenhalal.com fits standard SJPH needs that match the BPJPH template.

Is my SME data secure?

We comply with Indonesia's Personal Data Protection Law (UU 27/2022) and follow ISO/IEC 27001 baseline controls. Your data is encrypted at rest, accessible only to your account and the halal supervisors you invite. We never share SME data with third parties.

How do I verify a finished document?

Every generated SJPH includes a QR code on its last page. Scan the QR, or visit verify.dokumenhalal.com and enter the document number — the system will show authenticity, issue date, and active/revoked status in real time.

What does it cost during beta?

Free until October 2026. During beta you can generate documents at zero cost, capped at 5 SMEs per account. Final pricing will be announced based on beta feedback before the beta period ends.

What happens after the beta ends?

Beta accounts remain active and previously generated documents stay valid. For new document generation after beta, transparent paid plans will be available. Beta users will receive at least 30 days' notice before any pricing change takes effect.

Still have a question? Reach out directly.

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